Popular Post Defcon1 Posted October 12 Popular Post Share Posted October 12 (edited) I have talked to one of the customer service staff from sportsnet+ and they recognize the issue and will refund me back regarding the problems last night. I tried to push them in giving me the next month sub for free because I told them I didnt want to risk paying $20 per month again only to see this issue pop up again. They told me they cant promise me that they will offer a complimentary one month sub for November and only will issue a refund (not sure if its full or partial). So if anyone is subscribed to sportsnet+ please contact them about the refund and push them on this issue. We should get one month of free service to see if the issue is resolved before risking $20 or more monthly to pay for their service. I think if more people can complain, then they will start getting their act together. This season, sportsnet+ has been trash in terms of reliability. Its not acceptable when they charge more than any major streaming services like Netflix, Disney+ etc. Edited October 12 by Defcon1 1 3 2 Quote Link to comment Share on other sites More sharing options...
Gurn Posted October 12 Share Posted October 12 Can't fix it right away, as that money is being paid out to buy the Jays? Quote Link to comment Share on other sites More sharing options...
Jess Posted October 12 Share Posted October 12 Unfortunately, I pay for a year at a time. 1 Quote Link to comment Share on other sites More sharing options...
Defcon1 Posted October 12 Author Share Posted October 12 12 minutes ago, Jess said: Unfortunately, I pay for a year at a time. You should contact them online through the chat box, voice your concern. Am sure they can give you a partial refund. You have the right to ask them for full refund if you arent happy even if they cancel your subscription. Quote Link to comment Share on other sites More sharing options...
Defcon1 Posted October 12 Author Share Posted October 12 30 minutes ago, Gurn said: Can't fix it right away, as that money is being paid out to buy the Jays? I hope Amazon gets the full exclusive broadcast rights to NHL hockey in Canada. I dont like both TSN and Sporrsnet and their crappy streaming service. Either Amazon Prime or Apple TV plus would be a million times better than the crap we have to deal with. It will also probably have great production quality as well. Amazon can easily outbid Rogers since they have the money to do so. 1 Quote Link to comment Share on other sites More sharing options...
Wing Posted October 12 Share Posted October 12 1 hour ago, Defcon1 said: I have talked to one of the customer service staff from sportsnet+ and they recognize the issue and will refund me back regarding the problems last night. I tried to push them in giving me the next month sub for free because I told them I didnt want to risk paying $20 per month again only to see this issue pop up again. They told me they cant promise me that they will offer a complimentary one month sub for November and only will issue a refund (not sure if its full or partial). So if anyone is subscribed to sportsnet+ please contact them about the refund and push them on this issue. We should get one month of free service to see if the issue is resolved before risking $20 or more monthly to pay for their service. I think if more people can complain, then they will start getting their act together. This season, sportsnet+ has been trash in terms of reliability. Its not acceptable when they charge more than any major streaming services like Netflix, Disney+ etc. Can i ask how much was the partial refund they offered you? I paid for one year subscription as well so i wonder if they'll simply refund the equivalent cost of one game which is just a bit over $2. I was a bit upset with the loss yesterday so didn't contact them right away. Quote Link to comment Share on other sites More sharing options...
Defcon1 Posted October 13 Author Share Posted October 13 1 hour ago, Wing said: Can i ask how much was the partial refund they offered you? I paid for one year subscription as well so i wonder if they'll simply refund the equivalent cost of one game which is just a bit over $2. I was a bit upset with the loss yesterday so didn't contact them right away. They havent processed my refund yet so am not sure if its partial or full refund. But you should contact them so they get the message. Quote Link to comment Share on other sites More sharing options...
Dizzle Posted October 13 Share Posted October 13 I didn't ask for a refund. I stopped my auto-renew. I'll listen to the games for a while. Their service was trash last year, it hasn't improved. Quote Link to comment Share on other sites More sharing options...
Blue Posted October 13 Share Posted October 13 42 minutes ago, Dizzle said: I didn't ask for a refund. I stopped my auto-renew. I'll listen to the games for a while. Their service was trash last year, it hasn't improved. You can also use the streams of low repute. Quote Link to comment Share on other sites More sharing options...
Ghostsof1915 Posted October 13 Share Posted October 13 6 hours ago, Gurn said: Can't fix it right away, as that money is being paid out to buy the Jays? They own the Jays. It was the Leafs they bought. 1 Quote Link to comment Share on other sites More sharing options...
Grinch Posted October 13 Share Posted October 13 Thanks I just checked this out. Hate how Sportsnet is the only option in Canada to watch NHL games especially out of province. with no competition we are handcuffed to their outrages prices and shitty quality Quote Link to comment Share on other sites More sharing options...
Defcon1 Posted October 15 Author Share Posted October 15 On 10/13/2024 at 2:48 PM, Grinch said: Thanks I just checked this out. Hate how Sportsnet is the only option in Canada to watch NHL games especially out of province. with no competition we are handcuffed to their outrages prices and shitty quality 2026 might change things. Just hope sportsnet gets outbid by either Amazon or some other streaming service like Netflix or Apple TV+. Both TSN and Sportsnet have garbage apps. Quote Link to comment Share on other sites More sharing options...
Fan since 82 Posted October 15 Share Posted October 15 On 10/13/2024 at 3:21 AM, Blue said: You can also use the streams of low repute. Any suggestion on a stream of low repute? I'm in the UK and just lost a pretty good platform for watching games. 1 Quote Link to comment Share on other sites More sharing options...
Coaasty Posted October 15 Share Posted October 15 Just tried putting the game on and getting the same error as Saturday. Was really hoping they'd have fixed it by now. Anyone else getting region restrictions even though you're in BC? Quote Link to comment Share on other sites More sharing options...
MeanSeanBean Posted October 16 Share Posted October 16 4 hours ago, Coaasty said: Just tried putting the game on and getting the same error as Saturday. Was really hoping they'd have fixed it by now. Anyone else getting region restrictions even though you're in BC? Yup. Error 16 or something. Couldn't watch either game do to a regional blackout.... And I live in BC. Nice... Quote Link to comment Share on other sites More sharing options...
ABNuck Posted October 16 Share Posted October 16 On 10/12/2024 at 7:37 PM, Dizzle said: I didn't ask for a refund. I stopped my auto-renew. I'll listen to the games for a while. Their service was trash last year, it hasn't improved. Same...especially crap service in Alberta. Even though I paid for the "+" service to watch out of market games, still couldn't watch the Canucks very much in Alberta due to the territory rights. But at least with the "+" service out of market service I could freely watch STL vs Arizona...WOOHOO! Quote Link to comment Share on other sites More sharing options...
ABNuck Posted October 16 Share Posted October 16 (edited) 19 hours ago, Fan since 82 said: Any suggestion on a stream of low repute? I'm in the UK and just lost a pretty good platform for watching games. reddit Edited October 16 by ABNuck Quote Link to comment Share on other sites More sharing options...
ABNuck Posted October 16 Share Posted October 16 (edited) 19 hours ago, Fan since 82 said: Any suggestion on a stream of low repute? I'm in the UK and just lost a pretty good platform for watching games. .nhlbite. Edited October 16 by ABNuck 1 Quote Link to comment Share on other sites More sharing options...
ABNuck Posted October 16 Share Posted October 16 19 hours ago, Fan since 82 said: Any suggestion on a stream of low repute? I'm in the UK and just lost a pretty good platform for watching games. Please don't ban me...just helping out a fellow fan... 1 Quote Link to comment Share on other sites More sharing options...
Lenerdosy Posted October 16 Share Posted October 16 2 more years..... Then hopefully Amazon can take over (and bring over a bunch of the good talent from SN). Quote Link to comment Share on other sites More sharing options...
Don Brodka Jr Posted October 16 Share Posted October 16 My hope is Amazon or Netflix take over for good! Much easier to stream a game today than watch one on TV.. Rogers stinks! 1 Quote Link to comment Share on other sites More sharing options...
VforVictory Posted October 16 Share Posted October 16 Just got a response from Sportsnet Plus that they will be refunding me $22.59 as compensation for the missed game. I would definitely recommend contacting them if you are not getting the same. 1 1 Quote Link to comment Share on other sites More sharing options...
J-23 Posted October 16 Share Posted October 16 (edited) . Edited October 16 by J-23 Quote Link to comment Share on other sites More sharing options...
I_AM_CANUCKIAN Posted October 18 Share Posted October 18 (edited) My Shaw crashes every event. Last year's Canucks playoffs, this year NFL. Thanks to my Russian comrades I just stream it after the inevitable failure and having to wait to get through. I actually have my comrades on the line ready to help prior to games. Shaw/Rogers are gonna start charging rental per box in April. It's all money grab after money grab. Any show (now games) you want? Subscribe for $15 per weekly show (event). Haha. I live on the high seas. Never paying for anything like that as the quality of shows goes down every quarter. If there was a single subscription that I could get everything I like that would be great Exit - Jack Sparrow. All these companies can kick rocks. Edit*. Sorry, it may be as my yearly plan ends in April. Some people may have it coming sooner as per my newer post. Edited October 18 by I_AM_CANUCKIAN Clarity 1 Quote Link to comment Share on other sites More sharing options...
I_AM_CANUCKIAN Posted October 18 Share Posted October 18 (edited) Wanna watch bad monkey? Subscribe to this. Power, subscribe to this. The Penguin, subscribe to this. And the list goes on.... Add it all up.... Garbage system. * Just a couple ones I have watched recently, but every subscription usually has like 1 or 2 shows max. So subscribe to 5-6 and do the math. Then cable on top. Fuck outta here Edited October 18 by I_AM_CANUCKIAN Clarity 1 Quote Link to comment Share on other sites More sharing options...
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